Service quality in alcohol treatment
نویسندگان
چکیده
منابع مشابه
Development of Alcohol Treatment Services Models in Iran
The international data have indicated a growing trend of alcohol use worldwide during recent years. Although alcohol use is against cultural norms and religious law in Iran, anecdotal reports from substance abuse treatment providers show that there is demand for alcohol treatment in the country. A recent national report also documented alcohol use disorders in Iran. Development and implementati...
متن کاملAnalysis of Gap in Service Quality in Drug Addiction Treatment Centers of Kerman, Iran, Using SERVQUAL Model
Background: Treatment of drug addicts is one of the main strategies of drug control in Iran. Client satisfaction strongly influences the success of any treatment program. This study aimed to explore the difference between customer expectations and perceptions in drug addiction treatment centers of Kerman, Iran, using SERVQUAL model. Methods: Using a cross-sectional design 260 clients referring ...
متن کاملService Quality in Iran’s Medical Tourism: Hospitals in Shiraz City
Introduction: Medical tourism is a main source of national income. Thus, evaluating the viewpoints of medical tourists about the quality of service provided by healthcare centers may be useful in planning to develop this industry. The present study aimed to measure the gap between medical tourists' expectations and perceptions of the quality of service offered by the hospitals ...
متن کاملPerspectives of Big Data Quality in Smart Service Ecosystems (Quality of Design and Quality of Conformance)
Despite the increasing importance of data and information quality, current research related to Big Data quality is still limited. It is particularly unknown how to apply previous data quality models to Big Data. In this paper we review Big Data quality research from several perspectives and apply a known quality model with its elements of conformance to specification and design in the context o...
متن کاملFactors Influencing Healthcare Service Quality
Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context. Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: International Journal of Health Care Quality Assurance
سال: 2011
ISSN: 0952-6862
DOI: 10.1108/09526861111105103